Student Center

Full Circle Computing actively seeks, employs and retains the most qualified individuals; provides equal opportunity for all aspects of employment, including training, education and promotions; and lawfully conducts these and all company-sponsored activities in a manner not discriminatory toward any individual because of their race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age (over 40), disability or U.S. veteran status.

Full Circle Computing lawfully conducts its student admissions process and all company-sponsored activities in a manner not discriminatory toward any individual because of their race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age (over 40), disability or U.S. veteran status.

Payment is due 10 days prior to your first scheduled training session. Full course fee is charged for no shows or cancellations/reschedules made less than 3 days prior to course date. Student substitutions may be made at any time, except for PowerPack discounts.

Our free retake policy is a voluntary benefit offered on a space-available basis, with priority seating given to students who are attending the class for the first time. Please note following policies: 1) A one-time FREE retake request is available for standard courses for 90 days from original training date for corporate/open enrollment students, through your contract end date for Career Retraining Program students, and for 3 months from contract end date for students whose programs are funded under the Trade Act. 2) The number of retake students per class may be limited, and not all empty seats may be available for retake students. Some courses are often fully booked or may run infrequently; therefore we cannot guarantee your ability to retake a specific course. 3) Course materials will not be reissued. Please bring your original course manual. In the event of version upgrades, a 50% upgrade fee will be applied. 4) If you are not able to attend the retake, we must be notified at least three days prior to the course date. Retake benefits will be terminated in the event of a no-show or cancellations/reschedules made less than three days prior to the retake course date. 5) In the event that a course becomes overbooked, retake registrations may be cancelled. Full Circle Computing reserves the right to cancel or reschedule retake attendees 6) While instructors will make an effort to assist every student, the instructor will give priority to the needs and questions of first-time attendees. Please be considerate of students who are experiencing the material for the first time, by limiting your questions to material relevant to the current course, and allowing the instructor to provide ample attention to first-time students.

Course cancellation/reschedule requests must be made at least 7 days prior to course date to avoid a 50% late change fee. Full course fee is charged for no shows or cancellations/reschedules made less than 3 days prior to course date. Student substitutions may be made at any time, except for PowerPack discounts. Refunds are not available for deeply discounted or promotionally priced seats. We reserve the right to reschedule any course where enrollment is less than 4 attendees. Should we opt to run a course with fewer than 4 attendees, we reserve the right to shorten course hours by up to 50% while continuing to meet major course objectives. Private group sessions are subject to cancellation/rescheduling policies per contract agreement.

In the event of inclement weather, you may call our office at 610-594-9510 any time after 7:15 AM to hear a message regarding delayed and/or cancelled classes.

PowerPacks are issued to the attendee named only; student substitutions may not be made. Partial refunds will not be made for unused portions of any PowerPack.

Post training support is limited to 90 days from training date. Post training support is designed to cover basic end-user questions. We are unable to answer hardware, networking or security related questions. Questions that require significant time or troubleshooting may be subject to your advanced approval of consulting charges prior to a response from our help desk.

This unique solution allows a Full Circle Computing trainer to deliver live, interactive training to any location in the world via a web connection. We use a web tool called GoToMeeting which allows us to meet with anyone, anywhere, in real time. By using this screen sharing software, an internet connection and high quality audio equipment we broadcast our training to our attendees. All you need to join is an Internet connection and an audio link via VoIP (Voice over IP) or phone. On the day of the course just open our web link which will be sent to you by email and call a teleconference number to join our interactive training session.

Instructor-led Online Learning

• All the cost savings of online and all the benefits of a live instructor
• Turn any standard course offering into an online course
• Customize content to create sessions of any length, starting at 30 minutes
• Create highly targeted online training sessions to meet specific needs
• Blended learning options allow you to select from a full menu of choices
• Web-cam interactivity allows attendees to see their instructor live
• Our unique “open microphone” option allows you to choose how and when the audience can ask questions and interact with the instructor

Customized training at Full Circle Computing offers targeted training solutions for any size business. Our Customized training offers in-depth, hands-on experiences that focus on your specific organization’s needs and interests.

The curriculum can be built with any of the computer software applications that we train on or your in-house priority applications. Sessions are designed according to your learning objectives and time table. We can conduct sessions at your facility, or in our facility. All custom courses come complete with in-depth training manuals, optional web-based help and downloadable tutorials.

If your company is upgrading to a newer version of a software application, we at Full Circle Computing are transition experts. We will train your team on-site, on-line or at the location of your choice. You can customize the content, select session lengths, and training format. We provide everything you need, trainer, materials and more!

Software Application Transition Training

• Moving up to Microsoft Office 365?
• Create your own highly-targeted sessions
• Help end users regain efficiency and leverage exciting new features
• Cost effective onsite or online formats
• Full-day, half-day, or short sessions
• Hands-on or Interactive Seminar delivery

At Full Circle Computing, we appreciate that many companies would like to build IT training into their hectic business schedules, but often find it difficult to free up time during the cut and thrust of the working day. As a result, we created the “Lunch and Learn” format which allows staff members to receive short, intensive training literally during their lunch hour.

Our “Lunch and Learn” sessions are suitable for staff members with all levels of knowledge. The training is usually less formal and structured than normal, giving a more dynamic and interactive approach. Our “Lunch and Learn” sessions can be tailored to suit either a small group or large group!

We are experienced in working alongside large corporations on major technology rollouts and complex development projects. Often businesses decide to update their technology system on a large scale across the company in order to ensure that the business is fit for purpose for many years to come. Full Circle Computing can manage such periods of transition by delivering and managing training while offering consultancy to meet the specific needs of your company.  Whether you are upgrading to a new version of Windows or Microsoft Office, or implementing SharePoint as your information management system, we can offer you the complete solution from start to finish.

Rolling out a new version of Microsoft Office to your entire team?  You can build your own New Features day of training and have it delivered in our state-of-the-art classrooms or on-site at your location. Need Access and PowerPoint or Word and Outlook?  Not a problem. Our Office experts will help you create a custom session that’s the perfect fit!

Large scale rollouts

• We’ve helped hundreds of clients manage large scale rollouts
• Ask us how we can help you make your next major upgrade a complete success
• Minimize end-user frustration and maximize your software investment
• Standardize skill sets departmentally or organization-wide
• Initial skills assessments, if applicable
• Proprietary software product rollouts can include development of training materials

Desk Side Executive Support is a one-on-one custom private session for your management team. This solution targets critical skills while minimizing the time away from the desk.

Executive Desk Side / Key Player Support

• Train busy executives or key players one-on-one
• Fully customized content at cost-effective rates
• Minimize time away from the desk, maximize training effectiveness

This solution places a Full Circle Computing expert level instructor on-site at your office providing desk-side support, tackling challenges and providing one-on-one solutions in real-time.

Trainer Walk-About Day

• Support your team with a day of desk-side support
• The perfect follow-on to onsite training
• Allows users to apply learnings in direct context of their work

We will identify your unique situation and personal learning style.  With this understanding, we will develop your custom tailored plan and then schedule a one-to-one training session to accelerate you along your own personal learning curve.  These training sessions can be delivered at your facility, at our facility, or remotely to fit into your busy schedule.  If you recognize that you are behind on computer software knowledge, need to improve your understanding and skills, and confidentiality is important, then this is the facilitation style for you.

Customized On-site Private Session Training

• Train on-site at your office, in our classrooms, or the location of your choice
• Conduct training in your version of software
• Work with a dedicated training design specialist to select the perfect mix of content
• Mix and match applications and training concepts from our comprehensive content library
• Fully customized course materials or Quick References for each attendee
• Delivered by our team of dedicated experts with real-world experience
• Don’t have the equipment? Ask about our traveling laptop classrooms